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Julian Knight

Hi, I am Julian Knight. Currently Technical Architect for NHS England

Julian Knight is an IT consultant specialising in designing and implementing information systems architectures.

He is passionate about ensuring that information serves people and not the other way round.

You can also contact him via his personal website or his consultancy website.

Julian also has an IT blog called "Much Ado About IT".

Skills

Technical: Technical architecture and design; Development of interoperability standards and design baselines; Service Oriented Architectures (ESB, ETL); Messaging and message oriented middleware including the NHS Spine; Identity management solutions; Enterprise directory integration and meta-directory solutions: SQL, X.500, LDAP; Authentication and authorisation including RBAC, PKI and smart cards; System test strategies; Internet and web standards: XML, HL7, XSD, XSLT, ebXML, WS-Security, SAML, HTML, W3C standards and guidelines; Application development: Microsoft Office, VBA, HTML, PHP, JavaScript, SQL, LDAP; Security, enterprise email and networking


Business: Development of strategy, policy, standards and processes; Development of functional and non-functional requirements; Project assurance; Project scoping and planning; Requirements capture and analysis; Customer, user and supplier engagement; Supplier and product evaluation; Procurement support; Process improvement; Multi-supplier management; Configuration management; Business case development; Training and seminars; Technical design; Business analysis.

Julian Knight's Background

Julian Knight's Experience

Technical Architect at NHS Commissioning Board

July 2012

o Supports the development and implementation of the Commissioning Board IT Strategy o Provides design and architecture support to the Commissioning Board o Assures supplier designs ensuring that they support the IT Strategy o Acts as the Technical Design Authority for Commissioning Board business IT systems

Owner at Totally Information

December 2009

Totally Information is focussed on helping organisations realise the information they need to progress their goals. We provide knowledge and support that bridges business, operations and Information Technology. We bring information management solutions to organisations with limited or no information management support or who's IT departments are overburdened and perhaps focussed on infrastructure. Totally Information is based in Sheffield, UK and enjoys supporting local businesses though we are always happy to support any organisation anywhere in the world when we can work remotely. Please see our web site at http://www.totallyinformation.com for further information.

IS/IT Consultant, Enterprise & Solutions Architect, Multi-System Integration at Klarient Ltd

November 2006

Please see the specific projects for details of the work done by me as part of Klarient Ltd. Bio: Julian is an IT technical and business consultant who has successfully delivered many complex, multi-supplier projects in both the public and private sectors. He is passionate about delivering quality and is well versed at working in challenging environments where business needs change rapidly and the involvement of many stakeholders is critical to success. Julian has worked on large-scale projects throughout the whole lifecycle from architecture and design through to implementation and operations. He understands the development and testing of data driven systems and the architectures that are required to support them. He also has experience supporting supplier evaluation and procurement as well as managing the expectations of customers and suppliers. Julian possesses a broad range of technology and business skills; roles successfully delivered include technical project management, technical architecture, design authority, business and functional architecture, IT strategies, multi-supplier management, development and training. Julian has experience of working with people at all levels of an organisation; he has excellent interpersonal skills and is readily able to adapt his language to the audience whether communicating with technical specialists, senior management or business users. He is able to produce very high quality documentation at a variety of levels, ranging from detailed specifications though business cases and training materials to board level presentations.

Solution Architect & Design Authority at Co-operative Financial Services

December 2009 - June 2012

Providing solutions architecture expertise on a variety of banking projects. I will add more detail when the projects have reached a less sensitive stage. - Desktop-mainframe integration tool replacement - End-to-end banking solutions and customer/system migration issues - Correspondence and Document Management solutions - MI/OI solutions - Designing and implementing new technical NFR processes and tools

Solutions Architect at Steria

December 2009 - August 2011

Please see the description for the role at Coop Financial Services. I am working via Steria for CFS.

Technical Lead, GP Extraction Service Design Team at NHS Information Centre

April 2009 - November 2009

The GP Extraction Service (GPES) is a proposed national system to facilitate and co-ordinate the extraction of clinical data from the approximately 8,500 GP Practices throughout England. GPES requires a central query and results management system (GPET-Q). It also requires query and NHS Care Records Service Spine messaging components (GPET-E) from each of the six prime suppliers of GP clinical systems. To facilitate consistency, it also has an Interoperability Standard (GPES-I) that defines both the data extraction syntax and the XML messaging standards to be used. Julian was involved during the procurement phase of the project and was technical lead during the creation of the high level business processes and the contractual requirements documentation. In particular, he was responsible for creating the non-functional requirements, refining and documenting the technical architecture. He provided direct input to the procurement process to ensure the accuracy and appropriateness of technical aspects of the contracts under development and support the evaluation of bidder responses Julian was also responsible for the improvement and revision of the Interoperability Standard, from an early draft through to release to suppliers. This required coordination both of subject matter experts and reviewers as well as direct technical authoring of XML messaging standards to the NHS Spine requirements, definition of required data elements, exception handling, design and creation of XML Schema's and the review of the extraction language and data model against e-GIF standards. During the project, Julian was also asked by the Project Director to get involved with clinical coding standards discussions, in particular around the introduction of SNOMED CT and conversion between coding standards such as READ v2 and CTV3.

Technical Lead and Business Analyst, Lancashire Electronic Single Assessment Project (e-SAP) at Blackburn with Darwen Borough Council

September 2008 - March 2009

The Lancashire e-SAP Consortium was 7 NHS and social services organisations who agreed to implement a common Single Assessment Process across all adult services. The programme of work was worth around ?3 million over three years and was aimed to involve approximately 3,000 users and 1 million potential clients. The product chosen to support the project was PROTOCOL from LiquidLogic. Single Assessment is designed to reduce duplication, increase information sharing and improve standards across adult services in Health and Social Services. This is achieved by introducing standard assessments for complex and long-term needs and implementing information sharing systems. Julian's main role was to act as lead Technical Architect for the consortium; ensuring common agreement on all technical aspects of the project between all members of the consortium. Additional tasks for this role included: o Review supplier bid responses and advise consortium partners on product choice o Help develop business scenarios to be used for vendor selection, testing and training o Set up and manage several stakeholder programmes: Technical, Education and Training and Communications. Report to and assist the Board, Operations and Governance programmes o Advise on security, communications and technical issues relating to the NHS National Programme of IT and inter-agency working o Produce and manage a bid for around ?1 million additional funding from the Department of Health under the Common Assessment Framework Demonstrator Programme o Technical project coordination and planning.

Technical Lead, Lancashire Electronic Single Assessment Project (e-SAP) at Lancashire County Council

September 2008 - March 2009

Please see the description under Blackburn with Darwen Borough Council. This role encompassed a consortium of 7 organisations.

Technical Lead, Lancashire Electronic Single Assessment Project (e-SAP) at NHS Blackburn with Darwen

September 2008 - March 2009

Please see the description under Blackburn with Darwen Borough Council. This role encompassed a consortium of 7 organisations.

Deployment Issue Resolution at NHS Connecting for Health

October 2004 - June 2008

Julian was responsible for resolving technical & strategic integration issues of clinical systems and the NPfIT infrastructure. Activities included: o Providing architecture advice to NHS departments and suppliers around the use and design of the national LDAP service (Sun ONE platform). Responsible for delivering tools to assist access to and reporting on LDAP based information including user and system registration o Liaison between suppliers and the NHS to support the management and resolution of technical and project issues o Managing technical issues and developing supporting documentation and processes regarding the deployment of NHS smart card infrastructures o Coordinating the development and supplier testing of a "Thin Client", Citrix based solution for secure, smart card access to national systems. This included working with all of the key thin client hardware vendors to validate their hardware for use with the National Programme o Producing documentation to assist NHS sites and suppliers with problem analysis of security (Certificates, TLS, HTTPS, Firewalls), connectivity (HTTP, SOAP, Networks, Firewalls) and XML messaging issues (ebXML, HL7) o Technical reviews of supplier applications and infrastructure across all sectors (primary care, secondary care and pharmacies) o The improvement of national data quality including the development of standard reference data to help management systems to share information about suppliers, products and versions across the NHS. This data was adopted for compliance and reporting processes o Creation of an interim system for handling end-point registrations for Spine connected systems. This involved setting up supplier Excel forms and a web system to vet and validate the forms before passing on to BT for end-point creation o On-site problem analysis, reporting and resolution of performance issues for NHS sites implementing NPfIT connected systems including Choose and Book, PAS and GP systems and EPS.

Federated Identity Management at Novartis

November 2006 - January 2007

Increased outsourcing of services to Application Service Providers, collaboration with business partners, and a planned move towards a Service Oriented Architecture (SOA) meant that Novartis's existing tightly integrated and centralised identity management solution needed to be re-evaluated. Julian's role was as technical consultant to a team developing IT strategy. He completed an analysis of products with Federated Identity Management capabilities that could replace Novartis's in-house developed Web access management platform finishing with a product matrix and recommendations. Julian also helped to capture the enterprise requirements, current situation and known issues relating to Identity Management in Novartis. These were used to develop a roadmap and set of recommendations to exploit federation with partners and service providers.

IT Consultant at WRDC Logsys Ltd

February 1999 - October 2006

Technical Consultant. Technical architect, Project Troubleshooting, Corporate Directories (LDAP, X.500), Service Oriented Architectures (SOA), Identity Management.

Customer Relationship Management System Replacement at Department for Work and Pensions (DWP)

July 2002 - March 2004

The Jobcentre Plus Customer Management System (CMS) was a ?200 million programme of work to provide a modernised replacement benefits information collection and processing. It was rolled out to over 50,000 DWP staff and was based on Java, IBM's DB/2 enterprise database system and the BEA WebLogic application platform. Julian's original six month contract was extended to two years during which he worked on two major releases. His roles within this team included: o Strategic design, implementation and management of programme test phases - coordinating supplier delivery methodologies, creating a performance validation strategy, developing and managing test strategies o Technical support to the Commercial Team - validating costs and assisting cost re-negotiations, technical contract schedule development, detailing evidence requirements and providing liaison between technical, business and commercial staff. o Technical project coordination and planning o Design and management of a proof of concept project looking at predictive performance modelling o Transfer skills to Project Team Members - Mentoring and training TDA and Project team members on Project and Testing issues, and supplier management. o Julian's initial role, as part of a Technical Intervention Team, was to support the customer with the identification and clarification of technical and project issues and to work with both suppliers and customer to help move the project onto a sound footing.

Child Support Agency - Live Training System for CS2 at Department for Work and Pensions

July 2002 - October 2002

The Live Training System was a part of the Child Support Replacement system (CSR2) providing a training version of the main system to CSA staff both in training centres and at their desks. It was designed to support the training of 12,500 users at up to 1,100 users per day. Julian was tasked with reviewing the progress of the project and working with the customer and suppliers to resolve technical and project management issues regarding the design and delivery.

Resource Management System at Department for Work and Pensions (DWP)

May 2002 - June 2002

The Resource Management System project was a ?200 million, 5 year project to replace the core financial and HR systems for DWP. Julian reviewed the design and planning documentation from the supplier consortium. The documents were reviewed against DWP's own quality standards and processes as well as accepted industry standards. Julian then participated in discussions with suppliers to improve the plans, designs and cost estimates before the project gained approval to move on to the next phase.

Sales Support System at Barclays

February 2002 - May 2002

Updated a complex sales support system written in a combination of Microsoft Access and Visual Basic.

MetaConnect Investigations at CriticalPath (UK)

October 2001 - November 2001

Assist CriticalPath with investigations into a number of practical issues with the use of the MetaConnect product. Also assist with the development of some standard data and application usage scenarios to be used for demonstrating the benefits of Meta.

Enterprise Directory Performance Troubleshooting at EDS

August 2001 - September 2001

Investigate and report on alleged performance issues with an installation of IBM's Secureway X.500/LDAP enterprise directory for the Department for Work and Pensions (DWP).

Enterprise Directory, RBAC High level Design at Telekurs (Switzerland)

August 2000 - December 2000

Technical consultant to a project involving Critical Path's (PeerLogic) GDS (X.500/LDAP) and MetaConnect products. The requirement was to secure and manage a high-profile banking extranet for use by all leading Swiss financial institutions. The solution enabled a complex multi-application single sign-on capability based on the definition and management of business roles.

Sales Forecasting at Thus

August 2000 - December 2000

Julian was technical lead on project to develop a new sales forecasting process. He examined the sales forecasting systems already implemented, helped produce recommendations and built a temporary system to help the sales force and managers to forecast sales more accurately.

Role Based Access Control at Royal Bank of Scotland

January 2000 - September 2000

Technical Consultant to a project introducing a new generation of Web-enabled applications to RBS; responsible for the LDAP Directory design for the user management infrastructure. Julian developed a role based access control (RBAC) scheme. This required Business Analysis to identify all roles for the banks initial adopters (HR and Procurement) and translate them into access and entitlements within applications. A bottom-up or 'role mining' approach was used, developing 'access roles' from typical user profiles. After specifying the RBAC scheme Julian implemented a highly secure and resilient directory service, including tools to integrate the solution with the HR department's business processes and integration with the first two pilot applications. This used technology from Critical Path and Microsoft.

Enterprise Directory Training at Peer Logic

July 2000 - August 2000

Redesign and give training on X.500 and LDAP enterprise directory systems to Chase-Manhattan Bank on behalf of the vendor Peer Logic. The training included overviews of X.500 and LDAP, their uses and pitfalls. It also included a second module for developers on how to actually interact with directories. This training course has also been given to a number of other organisations over the years.

Public Key Infrastructure at Abbey

May 1999 - December 1999

Technical Architect for a Public Key Infrastructure (PKI) design and implementation for 34,000 users. Providing user authentication (certificate based) to an HR system accessed over the corporate Intranet. The project included the evaluation and selection of PKI products, the design of the architecture (including the logical architecture, implementation architecture, trust model and associated processes). A bespoke module was also developed to integrate the PeopleSoft HR system with the PKI technology. Systems and technology used included Entrust/PKI, X.500/LDAP enterprise directory (Unisys TransIT.500), PeopleSoft HR, PERL, LDAP, Java, IIS and Oracle RDBMS.

X.500 Directory Comparison at Peer Logic

October 1999 - November 1999

Test and report on several leading X.500/LDAP enterprise directory products. Including analysing the claims of various manufacturers on the ability for their products to handle large numbers of directory entries (40 million).

IT Consultant at ITNET Ltd

August 1987 - January 1999

Positions held for this rapidly developing company included: - Technical design and pre-sales support for over ?8 million of business - Lotus Notes consultancy: Analysis, design and build systems and databases - Network consultancy: Design and build networks including networks for Citrix based systems - PC Systems consultancy: design and build PC based information systems including document management and PC databases - Technical Systems Support: Mainframe and PC based decision support and management information "4GL" and OLAP systems - FOCUS, Lightship/EIS, Visual Basic and SQL/Windows, Acumen, Dynaplan, TSO/ISPF, dBase Customers included: ITNET Ltd, Cadbury Schweppes Plc, Coca-Cola, Schweppes Ltd, Cadbury Export Ltd, Trebor Bassett Ltd, Birmingham City Council, Hertfordshire County Council, Westminster City Council, Esso, BASF, English Heritage.

Sabbatical Year at N/A

February 1990 - February 1991

A year out to look around the world and give something back. Travel to USA, Fiji, New Zealand, Australia, Hong Kong, Thailand, Malaysia, Singapore, Nepal. Voluntary work - outdoor education, cycling, climbing, walking - with young people and adults - in New Zealand and the UK.

Analyst/Programmer at Cadbury Schweppes Plc

August 1981 - July 1987

Several positions held including: - Lead Analyst/Developer for Cadbury Export Ltd, designing and developing decision support systems. Designed and built the first online sales and production forecasting systems - Mainframe operations (IBM) - Analyst/Development (COBOL, APL, Acumen, Dynaplan, FOCUS)

Julian Knight's Education

The University of Salford

1978 – 1981

B.Sc.


Kings Heath Boys Grammar Technical School

1971 – 1978

Julian Knight's Interests & Activities

Christian living, skiing, technology & science, copyright & patent issues.

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